The Orchestrated “Like” : The Social Power of Your Organisation
It struck me. One of our best sales guys didn’t understand social networking. Yes he was on LinkedIn. Yes he was part of groups. And most probably also on Facebook.
But he didn’t understand the power of social networking.
He just didn’t get it what happens when he would “like” an update of the company he was working for.
But there is much more to understand how this sales guy, and the rest of the reach of your organisation, can have a massive resonating impact.
In this blog post I’ll show what a simple, orchestrated “like”, can do for your company.
How social marketing works
Fan or Follower Reach : For brands to resonate on social networks, the first step is literally to be seen. While brands have the opportunity to communicate directly with their Fans through the News Feed, not every brand message delivered results in an exposure to a follower or a fan.
Facebook uses an algorithm to help optimize the messages users see in their News Feed, and while the exact algorithm is not public information, it is clear that relevance plays a role in message visibility.
LinkedIn is probably using a similar algorithm, you can see this yourself when checking the updates on your companies LinkedIn page. You’ll notice that the number of “impressions” vary.
So brands in which consumers engage more regularly, whether through a comment, share, like, or check-in, have a greater likelihood of being seen on the News Feed, otherwise known as Fan Reach (or “cut-through”).
How on earth will Twitter create useful opportunities for my B2B company?
Many B2B companies struggle with what to do with social media. They start creating a page on Facebook, Google+ or any other social media platform. And usually also a Twitter account.
But I’ve seen many B2B companies using it as an extension of their public relations, in which they just tweet about their press releases, new product launches, their promotions, etc…. Now that’s something you should not doing on Twitter.
Does my B2B company need Twitter?
If you are still asking yourself that question, you urgently need to dig into the topic of social media (you can start already today by reading this blog). Twitter, and social media in general, is being used heavily in B2B by journalists, analysts, but also your customers. They stay up to speed on trends, companies, and news, and educate themselves using social media.