He was afraid we would be sharing too much details about what we do with customers. He was afraid we would give away to much information to competitors. And I heard the same remark of CEO’s holding back on press releases about customers wins because it could hurt the business.
This is an often heard dilemma: you make great new customers, you create fantastic webinars for customers, you do thought leadership speaking slots, and make customer cases. But by sharing this content publicly you are afraid you are providing valuable information to competitors. And that might hurt your business.
I do understand these reasons, I used to think the same. But companies that keep thinking like this will soon be gone. If you don’t want that, you’ll have to make a cultural shift to being open and authentic.
Let me explain you why… Read more
It’s interesting to be a thought leader and show thought leadership.
But how do you get organized, from a marketing and company perspective?
Michael Porter or Treacy and Wiersema have learned us about product leadership, operational excellence or customer intimacy, and the relevancy to the strategy of companies.
(Michael Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors – 1998), later revised by Treacy and Wiersema with their Value Disciplines model (The Discipline of Market Leaders – 1997), now taught in nearly all business school programs, and which crops up at least once at every business conference.)
When B2B buyers seek out to buy a certain solution, I believe that in many cases they are not buying a product, but they are buying the vision of the company, and the people behind that vision.
That’s why any company, no matter which “Porter” strategy you have, must have a clear vision about the new solutions of the future. Solutions that give your buyers the competitive edge they need to survive in todays economy, while believing that your company will remain to provide you with future products that will keep giving him that competitive edge.
The objective of thought leadership ? If you get your thought leadership strategy right, customers will see you as a go-to source of expertise, your new products or incremental improvements will find easier acceptance, you’ll stand a good chance of bolstering product price (which is critical in many industries where commoditization is at work), and you’ll attract talent more easily.