Do you have a listening process ?
Photo by Melvin Gaal / Flickr
Yes I admit. Even in my personal life I pay attention to good and bad marketing. When I see a great advertisement, I think about how they did that. Or when I get a direct mailer, I pay attention to how they have written that text.
Some of these messages really give a reflection of great customer understanding.
Why is that ? Why do some brands seem to perfectly understand your needs, before you became a customer, and more impressive, they know what you want during your time as a customer of these brands ?
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Basic marketing questions to answer when building a website
http://www.flickr.com/photos/drachmann/
This post is about which basic marketing questions you need to answer before you can start building your website. And why growing companies need to build a team of specialist when designing or re-designing their website.
Your first company website
Let me share a story that might sound familiar to some people. When smaller companies start their business, they are very much focused on creating good products or services. They often build a website themselves, because money, time and knowledge reasons drive them into that scenario. Or if they lack knowledge to do so, they outsource but with minimum costs.
Then the company grows, and becomes more aware of their brand strengths, more products are being put in the portfolio, and they start taking marketing more seriously. They start creating a marketing plan, build marketing collaterals, some advertising, some PR, and often in B2B tradeshows and conferences are part of the mandatory marketing “menu”.
Your company has grown, but not your website
Although this is a perfectly natural way for smaller companies to grow their marketing, let me list a few things that clarify my point:
